terms & conditions

booking confirmation

Bookings are confirmed only after the full payment is received. Final payment deadlines, accepted payment methods, and any transaction fees will be stated during booking.

Cancellation Policy

Refunds, when available, will be processed according to the confirmed booking terms and may exclude bank charges, payment fees, permits, tickets, or third-party costs.

payment policy

Payment amounts, deadlines, accepted methods, and any transaction charges will be shown during the booking process or in the written quotation.

itinerary changes

China Unboxed Tours may adjust itineraries due to weather, transport disruption, attraction closures, safety concerns, government action, or circumstances beyond reasonable control.

Guest responsibilities

  • Hold valid passports, visas, permits, and travel insurance where required.

  • Arrive on time at meeting points and follow guide instructions.

  • Respect local laws, customs, communities, and attraction rules.

  • Disclose relevant health, mobility, dietary, or safety concerns before travel.

limitation of liability

China Unboxed Tours is not liable for losses, delays, injuries, missed connections, additional costs, or service changes caused by third-party providers, force majeure events, guest actions, or circumstances outside our reasonable control